Policy
PRICING POLICY
SERVICES ARE PERSONALIZED TO YOUR SPECIFIC NEEDS. IF YOU HAVE LONG AND/OR THICK HAIR, PLEASE CHOOSE THE BEST SERVICE FOR YOU. ALL SERVICES SALES ARE FINAL AND NON-REFUNDABLE. THIS POLICY APPLIES TO ALL SERVICES.
CANCELLATION POLICY
WE ASK THAT YOU PLEASE RESCHEDULE OR CANCEL AT LEAST 24 HOURS BEFORE THE BEGINNING OF YOUR APPOINTMENT. FAILURE TO GIVE 24 HOURS NOTICE WILL RESULT IN A 50% CHARGE OF THE SERVICE YOU HAD SCHEDULED. NO SHOW'S WILL BE CHARGED 100% OF THE SERVICE THAT WAS SCHEDULED.
IF YOU ARE RUNNING BEHIND AND HAVE NOT CONTACTED ME WITHIN 10 MINUTES OF YOUR APPOINTMENT THEN YOUR APPOINTMENT WILL BE CANCELLED AND YOU WILL BE CHARGED AS A NO SHOW.
ONLINE BOOKING INFORMATION
THE ONLINE BOOKING SITE ALLOWS APPOINTMENTS TO BE SCHEDULED 30 DAYS IN ADVANCE. MEANING AVAILABILITY WILL BE SHOWN 30 DAYS FROM THE DAY YOU ARE LOOKING AT IT. THE SITE IS LIVE AND CONSTANTLY UPDATING WITH NEW OPENINGS EVERY HOUR. YOU ARE REQUIRED TO PUT A CARD ON FILE TO BOOK AN APPOINTMENT.
INDEMNIFICATION
BY USING OUR HEAD SPA SERVICES, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE SPA, ITS OWNERS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY CLAIMS, DAMAGES, LOSSES, LIABILITIES, AND EXPENSES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED, INCLUDING BUT NOT LIMITED TO INJURIES, DISSATISFACTION, ALLERGIC REACTION, OR ANY OTHER UNFORESEEN EVENTS RELATED TO THE SERVICES. BY APPEARING AT YOUR APPOINTMENT, YOU ACKNOWLEDGE THAT PARTICIPATION IN THESE SERVICES IS VOLUNTARY AND THAT YOU ASSUME ALL RISKS ASSOCIATED WITH IT.